** By using this site and our service you agree to be bound by the terms & conditions as stated below **

** PLEASE READ THIS !! **

Due to the ammount of people not knowing how the shipping system works, please read this carefully so you understand how it works.

Items with FREE postage:
These items will be sent by UK Recorded Delivery and will not be eligable for Sepcial Delivery.

UK Recorded Delivery (Signed For):
This shipping option has added security of your order compared to standard first class delivery, royal mail will knock on your door and ask for a signature to say it has been recieved. In the event your order is lost in the post BuzzShop has a serial number for it, so that we can trace it through royal mail and either get it back or get you a refund for a maximum of £28.00, if your order is more expensive then this please choose Special Delivery as this has higher compensation for lost items. .

UK Special Delivery (Signed For):
This option has the same security as Recorded Delivery but also has the added bonus of higher compensation for more expensive goods (upto £500), We recommend this delivery option if you order between £30 & £500. Special Delivery has the same delivery timescales as Recorded Delivery,

Worldwide Delivery:
Speaks for itself and is only for our overseas customers. We can re-assure our overseas customers that this option has a signed for option as standard. So maximum postal security.

Shipping Costs
All shipping costs are determined by the weight of the product(s) ordered and where in the world we are shipping to, unless otherwise stated. The shipping costs are always displayed to you when you proceed to the checkout and before you enter your payment details. Please make a careful note of this as mistakes cannot be rectified afterwards.

Ordering & Dispatch
Unless otherwise stated in the item description, all items will be despatched within 5 working days of receiving your order under normal circumstances. If we anticipate any delay in this time period we will endeavour to keep your informed by email. If your order is ready for dispatch earlier, we will always send it as soon as we are able to. All products are fully checked & tested before dispatch, but in the unlikely event of faulty or damaged goods please refer to our returns policy below.

We will fully inspect the goods before making any refund decisions, after which you can expect your refund within approximately 5 working days after we receive your faulty or damaged goods. Please note you shall not be entitled to a refund of the shipping costs incurred in returning the goods to us and may also have shipping charges deducted from any refund owing unless the product is found to be faulty or damaged.

Before returning your faulty or damaged goods to us please ensure that you sufficiently package the product(s) using similar packing to what the product was shipped to you in. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to give us your name and address, and a copy of your purchase receipt. We will not accept liability for goods lost or damaged during transit returned by you, therefore we advise insuring all products returned to us. (For further information please ask your local post office branch).

In the event of an unwanted product you may return it to us within 7 working days for a replacement or a refund, anything sent after 7 days will not be accepted.