Payment & Currencies
We accept most major credit cards. Credit cards are processed immediately using the WorldPay secure system . You may send your credit card information via phone, fax, snail mail or over the Internet using our secure facilities. Please DO NOT send credit card details by e-mail. Our online store includes a considerable level of security that is not included in e-mail. If you have any queries about making payments please contact us.
 

Shipping And Handling
All orders are shipped by Royal Mail. All large parcels are sent using Parcel Force that require a signature on delivery. If no one is available when the package is delivered you may need to collect this from a local postal point. Click here for a separate page on shipping & shipping rates that contains full details. All parcels will be sent to the address provided in the "ship to" box in the "order process", you can change this at any time by clicking on the "edit" link.

Customer Returns
Whilst we strive to ensure that all goods reach you in perfect condition, there are unfortunately times when this does not happen, or the item is just not quite what you wanted. If you should wish to return any item you may contact us within 7 days of receiving your order to arrange a replacement or full refund. Please email us for further information & instructions. If you would like to return any goods please ensure that you e-mail us at info@buzzshop.co.uk prior to sending them back. This guarantee does not affect your statutory rights as a consumer.
 

Remittance Terms
Please note that all goods must be paid for in full before shipping. Please make cheques payable to Full-Effect.
 

Tax Charges
At present we do not apply any tax charges to any products. However in the event this happens we will give all customers 30 days notice and state in the products description. Should you require a tax receipt for your order please request this by e-mail and quote your order number. The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state. VAT exempt buyers can have their VAT refunded by contacting us.

Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card details are processed using the WorldPay Plc secure transaction system. Details are not stored on the Internet or on any of our own computers.

This web site is fully integrated with WorldPay, one of the leading secure payment systems - as approved by many of the well known high street banks. Sensitive information is only requested on pages that are located on the WorldPay secure servers and this information cannot be accessed or viewed by anyone else (Not even our own staff!). All transactions are encrypted using 128 bit Secure Socket Layer (SSL) architecture (dependent on browser support), and are signed using Thawte digital certificates. Simply put, this site integrates with one of the best secure systems available. We have been trading since 2003 and not 1 of our 2000+ customers has had any problems with their credit card transactions, see for yourself by viewing our customer feedback by clicking here.

Using the WorldPay system, your credit card information remains safely in the hands of you and WorldPay. No-one else has access to this.

Despite this attention to security we do understand that some people prefer not to enter their details online. If you have such concerns please contact us to arrange payment by alternative methods.